Smiles of Austin is committed to protecting your online privacy. We feel it is important for you to know how we handle the information we receive from you via the Internet. You can visit the Smiles of Austin website without revealing any personal information. However, you are required to provide basic contact information if you wish to use the site to request an appointment, ask a question or subscribe to a newsletter, or apply for a position as an employee. If you wish to request an appointment, you will be asked what type of dental services you wish to obtain. If you wish to apply for a position as an employee, you will be asked to submit your current resume.
How we and our affiliates collect and use personal information
The website of Smiles of Austin may contain links to websites operated by third parties. Smiles of Austin has no control over the privacy policies and practices of such third party sites, and if you have any concerns, you are urged to review the terms of those sites for more information about the policies applicable to those sites.
We collect and log the IP address of all visitors to Smiles of Austin. An IP address is a number automatically assigned to your computer whenever you access the Internet. IP addresses allow computers and servers to recognize and communicate with one another. We collect IP address information so that we can properly administer our system and gather aggregate information about how our site is being used, including the pages visitors are viewing. To maintain your anonymity, we do not associate IP addresses with records containing personal information. We will use IP address information, however, to personally identify you in order to enforce our legal rights or when required to do so by law enforcement authorities.
How we protect your personal information
Once your data reach our servers, the same state-of-the-art security software that guards our company’s essential business data protects your data as well.
In addition to using the most secure technology available, we do identify all data before they are used in any aggregate reporting that may be done.
What we provide to third parties
Except as noted above for our surveys, Smiles of Austin does not provide any third party access to your IP address and contact information.
We may provide third parties with aggregate statistics about our visitors, traffic patterns and related site information. These data reflect site-usage patterns gathered during visits to our website each month, but they do not contain behavioral or identifying information about any individual member unless that member has given us permission to share that information.
We use general traffic, site usage and length-of-stay information in reports to third parties with which we have a business relationship. This sort of information is shared only in aggregate and does not personally identify you.
This site is intended for adults age 18 or older. It is not intended for or designed to attract people under the age of 18. We do not collect personally identifiable information from any person we actually know to be under the age of 18.
Email communication that you send to us via the email links on our site may be shared with a customer service representative, employee, dental expert or agent that is most able to address your inquiry. We make every effort to respond in a timely fashion once communication are received. Once we have responded to your communication, it is discarded or archived, depending on the nature of the inquiry.
The email functionality on our site does not provide a completely secure and confidential means of communication. It’s possible that your email communication may be accessed or viewed by another Internet user while in transit to us. If you wish to keep your communication private, do not use our email.
You may decide at some point that you no longer wish to receive communications from our site. To stop receiving communications, contact us at any time.